The CitNOW Academy provides support, learning and coaching to the CitNOW user community to help deliver an immediate return on investment.
Our bespoke Webinar programmes are designed to engage managers and CitNOW practitioners and deliver informative sessions to aid understanding and competence in the use of our systems.
The webinar content can be tailored to meet brand or dealer group needs or address management issues. Practitioner sessions will focus on the delivery of excellent customer service using CitNOW systems to enhance trust and satisfaction.
Delivered by a CitNOW Academy Consultants we make sure that these short informative sessions will expand the knowledge of participants and create a desire to improve performance.
Example sessions include:
- Getting the most from the CitNOW Dashboard
- Producing Best in Class Video footage
- Positioning CitNOW with customer at Service Reception